Privacy Policy — Zen Parenting World

Your trust matters to us. This policy explains what personal information we collect when you use Zen Parenting World, how we use it, and the choices you have.

1. Information we collect

Account data: name, email address, and profile information you provide.
Subscriber data: email address and confirmation status when you sign up to the newsletter.
Content you post: comments, forum topics, and replies.
Usage data: anonymous page views, referrer, and basic device information for analytics.
Email engagement: delivery, bounce, and unsubscribe events for emails we send you.

2. How we use your information

To operate the platform — your account, comments, and forum activity.
To send transactional emails (account, confirmation, replies, moderation).
To send newsletters when you have subscribed and confirmed your email.
To analyze how the site is used so we can improve content and performance.
To prevent spam, abuse, and security incidents.

3. Legal bases (GDPR)

We process your personal data based on your consent (e.g. newsletter subscription), to perform a contract with you (e.g. providing your account), and to pursue our legitimate interests (e.g. security, basic analytics).

4. Sharing your information

We do not sell your personal information. We share data only with trusted service providers who help us run the platform — for example, our hosting, database, and email delivery providers. They are bound to handle your data securely and only on our instructions.

5. Cookies and analytics

We use a minimal set of first-party storage (such as session identifiers for view deduplication) to operate the site. We do not use third-party advertising trackers.

6. Email communications

We use double opt-in for our newsletter — you must confirm your email before we send marketing emails. Every newsletter includes an unsubscribe link, and we honour unsubscribe requests immediately.

7. Data retention

We keep your information for as long as your account is active. You can delete your account at any time, after which we will remove your personal data, except where we are required to retain it for legal reasons.

8. Your rights

Access, correct, or delete your personal data.
Withdraw consent for marketing emails at any time.
Request an export of your data.
Lodge a complaint with your local data protection authority.

9. Children

Zen Parenting World is intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Security

We use industry-standard safeguards to protect your information, including encryption in transit, secure authentication, and access controls on our database. No system is 100% secure, but we work hard to protect your data.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be announced on the site or by email.

12. Contact

For privacy questions or to exercise your rights, please reach out via the contact page.